Shipping & Delivery Policy

Science Beautiful is a trading name/brand operated by Global Trade Smart (Pty) Ltd.

Shipping & Delivery Policy

Last Updated: August 1, 2026

1. Overview

Science Beautiful delivers laboratory chemicals, scientific supplies, laboratory equipment, cosmetic raw materials, and related products throughout South Africa. This Shipping & Delivery Policy explains our shipping procedures, estimated delivery timelines, and customer responsibilities.

2. Processing Times

Orders are typically processed within 1–3 business days after: Payment confirmation Stock verification Completion of any required order checks Orders placed on weekends or public holidays will be processed on the next business day. Processing times may vary during periods of high demand.

3. Delivery Areas

We provide delivery services throughout South Africa. Delivery availability may vary depending on: Product type Delivery location Courier service coverage Regulatory or transportation requirements Certain locations may require extended delivery times.

4. Delivery Timeframes

Estimated delivery times are generally: Major metropolitan areas: 1–5 business days Regional areas: 3–7 business days Remote locations: 5–10 business days These estimates are provided as guidance only and are not guaranteed.

5. Shipping Charges

Shipping costs are calculated based on factors including: Delivery destination Parcel size and weight Product classification Courier rates Applicable shipping charges will be displayed before order confirmation where possible.

6. Order Tracking

Where available, customers will receive shipment tracking information once an order has been dispatched. Tracking updates are provided by the relevant courier service.

7. Delivery Requirements

Customers may be required to: Provide valid contact information. Be available to receive deliveries. Present identification where required. Ensure delivery access is available. Failure to receive a shipment may result in additional delivery charges.

8. Delivery Delays

While Science Beautiful works to dispatch orders promptly, delivery delays may occur due to: Weather conditions Transport disruptions Public holidays Regulatory inspections Supply chain interruptions Courier operational issues Events beyond our reasonable control Science Beautiful shall not be liable for delays outside of its direct control.

9. Damaged Deliveries

If a package arrives visibly damaged: Inspect the shipment before acceptance where possible. Take photographs of any damage. Notify Science Beautiful within 48 hours of delivery. Prompt reporting assists with courier investigations and claim processing.

10. Incorrect Shipping Information

Customers are responsible for providing complete and accurate delivery details. Science Beautiful shall not be responsible for delays, losses, or additional costs resulting from incorrect shipping information supplied by the customer.

11. Risk and Ownership

Ownership of products transfers to the customer once full payment has been received. Risk of loss or damage transfers upon successful delivery to the delivery address provided by the customer.

12. Restricted Products

Certain products may be subject to shipping restrictions, handling requirements, or transportation regulations. Science Beautiful reserves the right to refuse shipment where delivery would violate applicable laws, regulations, or safety requirements.

13. Contact Information

For shipping-related inquiries, please contact:

Science Beautiful

Science Beautiful is a trading name/brand operated by Global Trade Smart (Pty) Ltd.

Science Beautiful

Legal Business Name: Global Trade Smart (Pty) Ltd

Company Registration Number:CIPC)- (2026/344469/07)

Physical Address: Physical Address: 27 Regent street Eureka East London eastern Cape 5200

Telephone: Call: 07 68 989 5763

Email: sales@sciencebeautiful.co.za

Email: Info@sciencebeautiful.co.za

Website: https://sciencebeauty.co.za

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